Our Services

Engineered to ensure your business stays running, protected, and backed up.

AMP Managed Services


AMS is your complete IT department in a box. We take ownership of your servers, workstations, network equipment, and user support. Every device is monitored, every patch is managed, and every issue is tracked from detection to resolution.

Our platform integrates remote monitoring, endpoint security, WiFi management, and help desk support into one cohesive system. When a workstation falls behind on updates, a server shows signs of trouble, or a network device goes offline, our system creates a ticket automatically. Most problems are addressed before your team ever notices.

Whether you have 5 users or 50, AMS scales to your needs with tiered service plans that grow with your business.

What AMS Includes

  • 24/7 remote monitoring of all endpoints
  • Automated patch management for servers and workstations
  • Enterprise endpoint security with real-time alerting
  • WiFi infrastructure monitoring and management
  • Help desk support from technicians who know your environment
  • Auto-generated tickets for detected issues
  • Preventive maintenance on a regular schedule
  • Monthly service reports showing what we did and why
  • On-site support when remote isn't enough

Choose Your Level of Coverage

Every plan includes proactive monitoring and help desk support. Higher tiers add deeper maintenance and faster response.

Bronze

Essential monitoring and support

  • 24/7 remote monitoring
  • Endpoint security
  • Help desk support
  • Patch management
  • Monthly reporting
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Silver

Full management with preventive care

  • Everything in Bronze
  • Preventive maintenance included
  • WiFi monitoring
  • Priority response
  • Quarterly business reviews
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Managed Detection & Response (MDR)


Every AMS plan — even Bronze — provides the endpoint security platform needed to add MDR. This upgrade puts a global Security Operations Center behind your business: 285+ elite analysts monitoring your environment 24/7, hunting threats, and responding to incidents before they escalate.

This isn't just alerting — it's analysis. Thousands of signals are processed into actionable intelligence so your business gets protection, not noise. You don't need the top tier to get world-class security. You just need to ask.

  • 24/7 global SOC monitoring (three continents)
  • Human-led threat hunting and incident response
  • Dark web monitoring for leaked credentials
  • Root cause analysis with 72-hour enhanced monitoring
  • 30-minute incident response contact SLA
  • Monthly security reporting and recommendations
  • Up to $100,000 breach warranty
Ask About MDR

AMP Managed Backup


Data loss isn't an IT inconvenience — it's a business-ending event. AMB ensures your critical data is backed up, verified, and recoverable at all times. We protect everything: on-premise servers, cloud infrastructure, and Microsoft 365 environments.

Most backup providers wait for something to fail and then react. We don't. Our platform is API-connected directly to the backup infrastructure — we see everything: job status, storage consumption, tenant health, and even vendor licensing. We maintain a complete map of every client's backup topology — what's being protected, where, and when. We don't just catch failures — we catch silence. If a backup that should have reported in doesn't, that's a problem. If a vendor license goes bad, we know before it costs you a restore. A missed signal gets the same response as a failed job: a formal ticket, immediate investigation, and resolution. Because when a backup system goes quiet, that's never good news.

AMB can be paired with AMS for complete coverage, or deployed standalone.

What AMB Includes

  • On-premise server backup (physical and virtual)
  • Microsoft 365 backup (Exchange, OneDrive, SharePoint)
  • Offsite replication for disaster recovery
  • Real-time compliance monitoring
  • Storage usage tracking and capacity alerts
  • Proactive silence detection — if a backup doesn't report when expected, we act
  • Vendor license and platform health monitoring
  • Backup verification and recovery testing
  • Monthly backup compliance reports

We Know Before You Do

Our integrated platform connects every piece of your infrastructure into one intelligent system.

Monitor

Every server, workstation, access point, and backup job is monitored continuously. Our systems watch so your team doesn't have to.

Detect

When something deviates from normal — a device goes offline, a backup fails, a security signature is outdated — our platform catches it immediately.

Resolve

A ticket is created, our team is alerted, and resolution begins — often before you know there was an issue. That's proactive IT.

Let's Find the Right Fit

Every business is different. Tell us about yours and we'll recommend the right level of coverage — no overselling, no pressure.

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